Careers

Business Operations Manager, Payments

Team:
Business Operations

Singapore

What we’re looking for

We are seeking a talented, endlessly curious individual to join our team. You’ll be working closely with one of our portfolio companies in the fintech sector as part of the Business Operations department. This company is a payament service provider that operates across Southeast Asia the SEA. This company processing >US$500m monthly across 10+ currencies by working with local payment gateways, aggregating the payment solutions as a one-stop solution for international businesses. We’re looking for individuals who are driven to create meaningful value, take full ownership of what they build, and thrive in a fast-paced, high-growth environment. If you’re motivated by impactful work and eager to be part of an innovative team, we’d love to hear from you.

Responsibilities

Work closely with the Legal & Compliance team to facilitate revision, review, contract negotiation and signing and filing related work,
Coordinate with the Business/GTM team to follow up with new account applicants.
Ensure the smooth operation of the platform operated by Confidential for its clients
Set up and manage monitoring tools to track system health, performance, and reliability.
Work closely with Product and Technology teams to define functional specification for new platform features and participate in User Acceptance Testing (UAT).
Project lead for Business Operations as part of ongoing efforts to automate manual processes and platform enhancements
Coordinate with Customer Service team to follow up with new merchant accounts and local payment institutions.
Conduct in-depth analyses (through internal data, external primary and secondary sources) to help the business better understand key value drivers and identify growth opportunities.
Update existing processes or draft new process documents and update of standard operating manuals to document operational end-to-end process flows.
Ensure daily processes are completed accurately and timely as per defined SLA.
Manage key initiatives on a project basis, working closely with cross-functional teams in Southeast Asia and other international markets.

Qualifications

Bachelor degree in Business Administration or other finance related discipline (is a plus)
5+ years of professional experience in related field of work, operational experience in operating an payment service provider will be an added advantage.
Demonstrate a strong analytical and quantitative aptitude, strong experience in excel modeling, and a keen interest in strategy.
Demonstrate solid project management skillset: handling and juggling multiple processes at once across different topics, functions and stakeholders.
Exhibit excellent communication (written and verbal) and organizational skills, with the ability to handle ambiguity and structure complex issues to derive insights.
Adventurous and capable of navigating through ambiguities in a high-growth environment
Perform key responsibilities independently with minimal supervision.

About Us

OXZ Capital is a private equity and venture fund committed to investing in technology-focused companies at all stages of growth, from pioneering startups to well-established enterprises. Headquartered in Singapore with additional offices across Southeast Asia, including Malaysia, Indonesia, and the Philippines, we concentrate on companies that harness technology to generate sustainable value and create meaningful impact. Our mission is to support visionary entrepreneurs and tech-driven businesses in realizing their potential by offering both capital and strategic insights backed by extensive industry expertise. We believe that by empowering individuals with the right tools to address their own challenges, we can collaboratively make a positive difference on a global scale